Shipping policy
If you aren’t satisfied, we aren’t satisfied. Contact us at 888-966-6210 or support@lazarusnaturals.com with any questions or concerns.
- We strive to ship all orders out same-business-day if ordered prior to 11:45am Pacific Time, or the next business day if ordered thereafter.
- For all orders over $50, Lazarus Naturals offers free delivery within the contiguous US via USPS. USPS shipping days are Mon-Fri. Transit times exclude weekends and federal holidays. Expedited shipping options are available for additional cost. All orders under $50 are subject to a $5.00 shipping cost.
- Expedited shipping is available via UPS and rates are calculated at checkout. UPS shipping days are Monday-Friday. Expedited orders ship same-business-day if ordered before 11:45am Pacific Time, or the next business day if ordered thereafter.
- All orders will be provided a tracking number, which will be included in your order confirmation email.
- For all orders over $1,000 “signature on delivery” is required, and the shipping and billing addresses must match. This policy helps to protect your purchase, while minimizing the risk of fraud.
- If an order was shipped to the wrong address and is being returned to sender, please contact us. We will double check that the address it was shipped to matches the address provided to us. If the address error was our responsibility, we will ship a replacement at no cost to you. Otherwise, we are happy to resend the package once it is returned to us at your cost and discretion.
- International orders are shipped via economy service and can take up to several weeks to arrive. The shipping fee we charge strictly covers our cost to ship the parcel to the destination country. International shipments may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the customer.
- During the busy holiday season and other high-times, non-expedited orders may take one business day for processing instead of processing and shipping out on the same day received. We still intend to have your shipment delivered within the specified timeframe listed.